Shipping policy

All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email.

If we are experiencing a high volume of orders, processing may be delayed by a few days. In such cases, we will notify you by email.

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

Canada: 7–12 business days

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or customs processing.

TAQOMA currently ships:

Within Canada

To selected international destinations

If your country is not available at checkout, please contact us at [info.taqoma@gmail.com].

Once your order has shipped, you will receive a confirmation email with a tracking number, if available.

Tracking information may take 24–48 hours to update.

TAQOMA is not responsible for any customs duties, taxes, or additional fees imposed by your country. These charges are the responsibility of the customer.

TAQOMA is not responsible for delays caused by shipping carriers.

If your package is lost or significantly delayed, please contact us at info.taqoma@gmail.com and we will do our best to assist you.

Please ensure that your shipping address is accurate at checkout. TAQOMA is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.